Wi-Fi and cell service drop out intermittently at our apartment. Why?
February 26, 2013 11:21 AM Subscribe
First, let me state that I have no idea if these two things are interrelated, but it seems like they could be, so I'm going to go ahead and conjecture here: our AT&T cell phone service drops from nearly full 3G to one bar from time to time (usually during calls, of course) and our wi-fi does the same thing. I've tried timing it and I can't seem to nail it down to anything. Could these service drops be related?
posted by summerteeth to technology (5 answers total) 3 users marked this as a favorite
Both of us are using MacBook pros and iPhone 4s. Our modem/router/wireless access point is a Motorola Surfboard that is probably about 5 years old now. We previously lived in a different apartment in Chicago and I don't think we had the same wi-fi problem there, but I suppose we could be wrong.
Any ways that I can test connectivity in some way that would be beneficial to fixing the problem? Is it possible that there's some sort of signal interference that is causing both signals to drop? I'm not sure if it happens simultaneously, but that'll be the next thing I check (waiting for the wi-fi to drop and then checking the phone connectivity meter).
The building is in Jamaica Plain, Boston, not far from a previous apartment where we had little to no problem with cell connection. The building is brick and there is a hill behind it, to the west. We are on the second floor of the building.
Not sure where to start on this one, and I'm happy to provide any more information for folks with good ideas. Thanks!