Where can I find information about staffing best practices?
August 13, 2012 4:21 AM Subscribe
Where can I find information on how the best companies in the world deal with their staff? (eg, Fortune's Best Companies to Work For)?
posted by Struan to education (5 answers total) 3 users marked this as a favorite
I am currently trying to do research on (and learn about) staffing best practices in top companies (McDonald's, Starbucks, Nike, retail companies like Gap, Apple, etc). This includes anything, from recruiting, training, to ways to motivate staff, compensation, etc.
It is proving harder than I thought; all my searches yield are irrelevant articles (that usually try to advertise a website’s services) and nothing of substance comes up. What little I can find is usually dispersed and anecdotal.
Some books I've recently purchased give a lot of advice (in "Carrots and Sticks Don’t Work": incentives don’t work, it’s about culture), but it's always very general. What I would like to see is examples of the advice actually being implemented in practice. I know Tony Hsieh’s "Delivering Happiness" outlines Zappo’s hiring practices and work culture… but is there anything else?
I realize that many companies keep their internal hiring process secret, but surely there must be something out there?
Does anyone know of an authoritative source (textbook, books, article, website) that compiles these? I would prefer something with concrete examples.
I know this probably falls into the domain of human resources. In that case, a HR textbook would also be welcome... I mean, they must learn somewhere right? Or do most people just "wing it"?
Thank you for your help!