Who can I trust?
September 7, 2010 12:21 PM Subscribe
How does one go about finding a reliable wireless company? My AT&T phone just died and I'm considering using this opportunity to find a cheaper plan. But I hear so many conflicting reviews.
posted by amethysts to technology (6 answers total)
First off I have a regular old non-smart phone that's a 3-year-old hand-me-down that has just recently refused to charge after suffering from picky connector syndrome.
I'm eligible for a free phone from AT&T but I'm thinking about taking this opportunity to find cheaper accomodations.
Here's my dilemma: AT&T gets horrible reviews for service and call quality here in Chicago but I've never experienced any problems with dropped calls, bad quality calls, customer service, or anything. So how can I trust other peoples' bad reviews of other companies? I need to find a company that is reliable because this is my only phone. And I don't have any extra cash to plunk down on trial and error.
I'm paying them ~$56 every month (the $39.99 voice plan + $5 text + taxes/fees) for more minutes and text than I use. (But that's partially because the two people I talk to the most are on AT&T also so it doesn't drain my minutes. But really I don't spend that much time on the phone and don't send more than 1 or 2 texts a day). My circumstances are such that anywhere I can trim anything from my bills will help me get those bills paid.
Please note that while I would love to have a smartphone a data plan is no way near my budget right now.