Chase what matters. Does security?
January 19, 2010 5:33 AM Subscribe
Why is it that Chase makes an effort to protect against fraud by only showing the last four digits of credit card numbers throughout most elements of the Chase web site, however, a would-be thief can easily see all digits of the account by simply opening a statement?
posted by Raze2k to work & money (6 answers total) 1 user marked this as a favorite
I print out my statements monthly so I can send a copy to my health insurance provider and it's ridiculous that my credit card number has to be blacked out six times on a statement that is readily available online.
After months of laughing at the absurdity of this, I finally sent an inquiry to Chase this morning, but I'm wondering whether there's a logistical reason for this other than laziness.
I can understand the importance of making statements readily available, but isn't there a better way? Citibank, for instance, allows you to request statements which are then mailed to you within a business day or two. Would it make more sense to send an e-mail or text message asking for confirmation of the request and then just e-mail the statement?