How did people ever get by with laptops before wireless routers?
August 7, 2009 5:49 PM Subscribe
My partner's Macbook is having trouble staying connected to our Wireless network. Mine still works fine.
posted by synecdoche to Computers & Internet (8 answers total) 2 users marked this as a favorite
Yesterday, my partner started to have trouble connecting to the Internet using her Macbook. The only thing that changed is the latest update to OSX.
Basically, she can connect to our network, but can't get online. Sometimes rebooting helps, and so did resetting the network settings (deleting all the existing network profiles and starting over). She can connect if she plugs in directly to the modem or to the router and my Macbook (albeit an earlier model) still works fine. It also has the latest OSX update. She has tried connecting on another unsecured network she can pick up and the same thing happens: she can get on the network, but can't access the web or her e-mail.
We suspect it is her Airport card. but we're really not sure She does have Applecare. Is this something that needs to go to the Apple Store? If so, how long will the computer be gone for? Alternatively, is the network card very accessible if I wanted to look for a loose connection?
There are no other problems with the computer.