I Have (Go)Daddy Issues, Help Me Resolve Them Without Therapy
July 23, 2014 10:26 AM Subscribe
My personal website has been down for the past 4 hours. Never had an iota of problem with GoDaddy before. I have domains through them and also shared hosting.
Naturally, 4 hours of downtime is shocking to me, so I call them and say "Hey! What's up with THAT?"
posted by John Kennedy Toole Box to Computers & Internet (26 answers total)
The guy puts me on hold, performs a few tests and comes back and tells me that the problem is that I'm running the most recent version of WordPress on an old server. I'm on an old server, he says, because I've had hosting with them forever. I'm a good customer so now I'm suffering for it.
I ask what they can do. Dude says you can sign up for a new hosting plan, we'll give you credit for what you're owed on your current plan, and you can FTP your site to a new, shiny server.
This sounds okay, except for the fact that I have to do all the file transferring. They, of course, are willing to move everything for me, for the low, low cost of $79.00.
Right now, I'm seriously thinking about jumping ship over to BlueHost, HostGator or someone else, because if I'm going to FTP myself, why not go over to someone even SHINIER and NEWER?
Is GoDaddy full of it, or is this legit and standard operating procedure?
I'm sure it's easy to do, I'm familiar with the FTP process, but right now it's more about the spirit of the thing rather than the letter.
I'll gladly take any and all advice, recommendations, etc. because four hours and counting, that's why.