Best Way to Measure my Internet Speed Before Calling Cable Company?
September 25, 2013 5:51 AM Subscribe
Over the past week my internet speed seems to have taken a dive, and I'd like to make sure I'm correct before calling the cable company.
posted by ratherbethedevil to technology (13 answers total) 6 users marked this as a favorite
Graphic heavy webpages are taking a while to load, when they use to be instant. And watching movies on my Apple TV has been almost impossible. If it doesn't speed up soon, I'm going to have to call the cable company to hopefully get the problem solved (if it's on their side).
I'm first going to try and find what speed they guarantee on their website. Then I'd like to measure the speed I'm receiving. What's the best way of doing that? I have not had good experiences when talking to support, so I'd like to be as sure as I can that I know what I'm talking about.
A website, app, whatever would have the best bet at not being dismissed by support (I use a Mac and iPhone).
Thanks for any help.