Will Carmax save my sanity or make it worse?
January 23, 2013 2:45 PM Subscribe
I'm approaching the dreaded moment that I need to buy a new (used) car. I hate the idea of negotiating with a salesperson. I love the idea of no-haggle. But I also hate the idea of getting a lemon. I've read loads of reviews of Carmax online, but they're so mixed, I don't know what to think. Can you offer insight?
posted by Ms. Toad to Shopping (19 answers total) 4 users marked this as a favorite
I can't tell from reviews online if only the negative ones are getting posted, and the positive experiences are simply unsung, or if Carmax is really as bad as a Google search would suggest. I bought my last car in a no-haggle purchase from Enterprise, which was quite positive, but I like the variety I can choose from with Carmax as opposed to rental services.
Does anyone have any insight as to how reliable their cars are, how effective their inspections, and whether they differ in quality significantly from location to location? Where do their cars come from? Are used cars at dealerships likely to be more reliable in quality - and therefore make it worth the hassle of dealing with a salesperson? I don't mind paying a little more to avoid the sales negotiation, but not if there's a 50/50 chance of mechanical problems. I'd likely be purchasing from a Carmax in Ohio if it matters.