PDF = Portable Document FAIL
April 23, 2012 10:57 AM Subscribe
Please help me thwart the evil Adobe empire so that I can read the Valve Handbook for New Employees (and other .pdf files) on my Macbook again!
Recently, Adobe Reader told me an updated version was available. Obviously delusional, I went ahead and updated my perfectly-working 9.4 to the new version 10, and now I can no longer view pdf documents in Chrome (18.0.1025.163), my browser of choice. What now?
posted by misha to Computers & Internet (16 answers total) 1 user marked this as a favorite
Here's what happens: I go to a .pdf on the internet, and all I see is a black screen with "missing plug-in" on it. If I click on the "missing plug-in" message, the screen helpfully turns a lovely shade of blue.
And that's it. What now?
I have already tried a number of "fixes" from the Chrome and Adobe help sites, including:
Opening Adobe Reader, Clicking on Help and "Repairing the installation" for Adobe.
Making sure the internet settings for Adobe included viewing documents in Adobe Reader.
Closing and Restarting both Chrome and Adobe.
Restarting my computer.
When those didn't work, I deleted Adobe Reader entirely, and re-installed the latest version, repeating the steps above--still no go.
When that didn't work, I deleted Adobe Reader 10 again, re-installed Adobe Reader 9 (9.4.0), the one which had previously worked just fine--and now it doesn't work, either! Same exact result.
At that point, I quit and went off to cuddle my kitties and indulge in some left-over birthday cake.
So now I'm ready to try again! Relevant info:
I do not have Adobe Acrobat installed.
I DO have Adobe Digital Reader, which I use to review galleys from publishers in ebook format. I can't find how to alter preferences for that, if I even need to.
My Macbook Pro is running Snow Leopard (10.6.8). I would prefer not to update to Lion, but I *could* if I need to. Adobe tends to lag behind Mac operating system versions, so I don't think that's necessary?
I can read .pdfs just fine if my spouse downloads them from the internet and sends them to me--which leads my spouse (engineer, PC and still loyal Internet Explorer user despite my best efforts to corrupt him) to decide this is a "Mac" problem or a "browser" problem.
Fine, but I don't want to give up my Mac, and I really do prefer Chrome, though if I have to I will install another browser just for viewing .pdf files online.
Will that even work, though? And is it my only solution?
Most of what I know of computers (not much) comes from trial and error, a few college classes and figuring things out as I go, so please keep that in mind if you have any suggestions for me. I'm game for trying pretty much anything.
Help me, Mefites, you're my only hope!