Ahoy, bull manure on the Verizon!
January 30, 2012 9:57 PM Subscribe
What can I do to bend Verizon to my will? Or is it time to head out in search of greener pastures?
posted by RolandOfEld to Grab Bag (16 answers total) 3 users marked this as a favorite
We just got back from a visit to the local Verizon store where basically everything we had in mind was shot down remorselessly. Here's the deal.
Soon to be Mrs. Eld and I are on the same plan (700 mins, 2 lines) and we're both due for a phone upgrade/contract renewal. She has a dumbphone and I'm rocking a Droid X with a grandfathered in unlimited data plan.
She wants a smartphone or iphone and I want her to take my plan and I'll simply use my phone as a dumb phone except when I have wifi access to see if I can live like that (I think I can, honestly, that's my battle, no need to berate this part of things).
Basically the lady at the counter told us the following, which I guess I understand with regards to them being an evil company that wants your money and all:
A) We can NOT transfer my data plan to her number if/when she gets a smart phone.
B) Any smartphone on their system MUST have a data plan.
C) We're already on the lowest priced plan they have and it's not likely to get any cheaper (we pay a little over $100/month iirc for both phones' calling, my $30 data plan, and $5 in texting).
D) They have a 'sale' going on for the older model iphones for $99 after contract deal which seems ok, but not all that blazing either.
So what's the deal, does any of this make sense regarding the dataplans transferring/not and the requirement that all smartphones must have plan? What are the buzzwords I'm missing that lead me to all my wildest dreams with regards to getting things done at the Verizon place or on the phone with a customer rep. It seems like we should have lots of options to us at this point, including taking a walk to another company or buying our own phone to get activated without a contract.
Any input would be great, thanks for your help with dealing with Verizon's inability to flex on these things for us.