How to Handle a Restaurant Bill SNAFU
January 21, 2012 6:16 PM Subscribe
A few weeks ago I had a frustrating interaction with a waiter regarding a gift card. I am still bothered by what happened and would like some advice about it.
posted by iLoveTheRain to Work & Money (33 answers total) 1 user marked this as a favorite
A few weeks ago I went out for drinks and dessert at a chain restaurant for which I had two gift cards. A friend joined me, and when it came time to split the bill, we asked our waiter to put my friend's order on her credit card, and my items on my two gift cards (one had like $5 on it, the other $50). I verbally specified that the giftcard I had that only had $5 on it ended with 4505, and indicated it on the check we had been given, so that the waiter would use that first on my portion.
A few minutes later the waiter returned, said that he had decided to swipe my $50 gift card first, and that the bill was now paid for, and returned my friend's credit card to her and my gift cards with the remaining balances to me. I was so shocked that I just said okay and pretended like I had meant to treat my friend to what was ultimately a very expensive night out for me, and left without speaking to a manager about the mix up.
What should I have said to correct the improper use of my gift cards? The money was a gift from my parents and I am really bummed about the loss.
I recognize that the transaction was slightly more complicated than a normal "please split the check" request.