How do I become someone who gets at the CEO skill level when it comes to dealing with people?
March 26, 2010 12:32 PM Subscribe
"When we are dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bustling with prejudices and motivated by pride and vanity."- Dale Carnegie.
What can I read to deal with people and understanding their nature, motivations etc better? Oh, and can you also suggest getting better at being less impulsive in conversations?
posted by iNfo.Pump to human relations (9 answers total) 18 users marked this as a favorite
During my undergraduate years, I learned to read actively, throw questions around, interact with people aiming to get ultimate clarity, bring the elephant in the room out so that things are not left unsaid and people can finally relax and feel clear.
During those times, it immensely helped my introverted nature to be reading, reading, reading, reading and helped become somewhat of an information pump. Like many of you I love reading askmefi and learning new things.
However, I seem to have lost out on the people touch to some extent. There used to be a time when I was fairly generalized in my speech and would make some fun folks as friends. Now, I'm quite a bit more nuanced and that can be an issue in making friends. In recent times, I was fairly blunt but moving into business domain is teaching me a whole new ball game on how being blunt can be bad for you.
There was a time when encouraging people who you met about what they were doing was a great way to meet them but their constant expectation that you're going to be happy smiling in their face 24/7 giving them praise all the time became a little too much.
There are times when people will talk to me (those who are of higher authority) and when I respond to them about their initiated topic, they give an odd look of not really wanting to engage in the discussion? Re: the look I received, I believe is different to the look one receives when they who just want to be heard out.
I've also made errors of giving unsolicited advice and being too impulsive in talking to others.
So hive mind help me become a people pump from information pump. Help me learn to be diplomatic and keep people at lots of ease when conversing with them like a really good CEO when it comes to dealing with people
Please link freely to books, articles, blog posts, etc.