Better Business Bureau scrubs a fraudulent business, changes F to an A
March 10, 2019 3:29 AM Subscribe
Several years ago, I was defrauded by a Bay Area (CA) business. Essentially it was a sole proprietorship that failed to do literally any of the work to which they were contracted. I filed a complaint with the Better Business Bureau, and noted that the business had an "F" rating on the BBB website, and a dozen complaints, similar to my own. I just went back to the site, and saw that all of the complaints against the company have been removed, and the rating was changed to an "A". I have emailed BBB three times to alert them of this scrubbing, but haven't heard back. The irony that BBB would scrub a fraudster's review and then ignore requests to file a complaint against them is not lost on me. Advice?