How to contact Facebook without an account
August 27, 2017 9:46 AM   Subscribe

I am in a bit of a bind. I need to make a security bug report to Facebook; however, when I try to use their web form to report an issue, it tells me that I need an account.

I do not have an account, and crucially, I refuse to get an account. I also do not use Twitter, Instagram or any other social media platform (other than MetaFilter, lol), and I am unwilling to sign up for one of those data mining operations.

So far all my searching has pulled up results that require a FB account or suggest trying to contact them over another social media platform. Does anyone know of an email address or other way to contact Facebook via email or another way that does not require an account on the platform?
posted by Excommunicated Cardinal to Computers & Internet (8 answers total)
 
There is an official reporting form, but as you say it needs an account.

I would suggest making a throwaway account just for reporting the vulnerability, but if you object to doing that then I can probably find you the right person to talk to. PM me.
posted by katrielalex at 9:50 AM on August 27, 2017


What about having a friend with an account submit it for you?
posted by canine epigram at 9:50 AM on August 27, 2017


Apparently there is a reporting form that does not require an account (select "other abuse", it will ask if you have an account):


But I am not sure it will not be ignored since it is not technically abuse that you are reporting.
posted by katecholamine at 9:52 AM on August 27, 2017


It looks like whatever it was is gone now anyway.
posted by chesty_a_arthur at 9:58 AM on August 27, 2017


What about having a friend with an account submit it for you?

Sorry to thread sit, but to clarify I am hoping to report it under the bug bounty program and hopefully collect a money a monetary reward.

Apparently there is a reporting form that does not require an account (select "other abuse", it will ask if you have an account):

This form does not seem to include anything specifically related to security issues, so I'd really prefer to obtain a direct contact with someone in a security role.

Thanks everyone for your responses!
posted by Excommunicated Cardinal at 9:59 AM on August 27, 2017


Sorry to thread sit, but to clarify I am hoping to report it under the bug bounty program and hopefully collect a money a monetary reward.

What about having a friend with an account submit it for you and agree to give you any money you would have been entitled to if not for your refusal to have a Facebook account?
posted by John Cohen at 11:02 AM on August 27, 2017 [1 favorite]


Create a Facebook Whitehat Test Account? More here from someone who evidently reviews bounty reports for Facebook, or did a few years ago.
posted by WCityMike at 12:39 PM on August 27, 2017 [1 favorite]


[One deleted. If you don't actually have useful advice for the OP, just skip the thread. If you just dropped in to sarcastically snark for no apparent reason, please do not ever do this again.]
posted by taz (staff) at 11:40 PM on August 27, 2017 [2 favorites]


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