Custom Couch Not Customized Correctly
December 1, 2007 11:08 AM Subscribe
Are we stuck with a custom-made couch we ordered that wasn't made to our specs?
posted by kirkaracha to Home & Garden (6 answers total)
We ordered a custom-made couch that was delivered this morning. We paid an extra $150 to have the couch be 84" long. The couch they delivered was 78" long. The problem is, we signed a delivery receipt that says the furniture was in good condition "as ordered." Are we stuck?
If we're not stuck, should we ask them to make us a couch to the original specs or keep this couch and ask them to refund the $150 for the custom work? We could probably live with the couch they delivered.