They took HOW MUCH??
November 25, 2007 9:02 PM Subscribe
Over the last 18 days a friend was charged $455 in overdraft fees from Bank of America.
posted by arnicae to Work & Money (32 answers total) 3 users marked this as a favorite
He works abroad, so all the little notes they send haven't reached him- he just found out when he signed online from St. Tomas to send his mother some money. He signed up for overdraft protection last year, through BoA in a California branch. Any ideas how we can best argue his case with BoA?
Theoretically, he shouldn't be charged all these fees, since he has overdraft protection, right? But will they listen? Is he better of talking to one of their 'associates' or emailing them? (He's already emailed them, and their call center closes at 5 pm on Sundays)
Will it matter that he's been a customer for several years? Or that he would, over this, take his business and that of his family (3 accounts total) away from BoA? He somewhat regularly gets overdraft fees (which I assume means the bank would like to keep him) and also somewhat regularly has a reasonably hefty balance- he just gets paid sporadically ergo the boom and bust.