Why does my internet connection keep dropping??
October 21, 2006 11:58 AM Subscribe
Wierd adsl connection problem. My google-fu has failed me. Please help - I'm tearing my hair out!
posted by lemonpillows to Computers & Internet (7 answers total) 2 users marked this as a favorite
Ok, so I have broadband internet from Tiscali in the UK. At the beginining, I had no problems. I could log on whenever I wanted.
I've been with them about a year now, so I can change if I want. When I've tried to connect recently, more often than not I just can't get a connection. The LAN LED lights up on my adsl modem / router, but the adsl light just keeps flashing and won't stay solid. I try rebooting, check all the cables, etc etc but no joy. So I generally give up.
The thing is though, if I use my telephone, the adsl light will go solid, and I can temporarily get a connection. If I cut the phone off, sometimes the connection stays, and sometimes it goes.
Sometimes I can get connected, then the connection drops after about 10 minutes.
I called Tiscali, who were less than useless (asking me to reboot my machine, plug in the usb modem etc etc), and eventually I gave up, as using the telephone had gotten me a connection anyway.
Is there anything else I should be looking at? Is this a common Tiscali problem? Why will the connection work if I use my telephone, but not just connect automatically? Should I just give up on them and change to another provider?? Or is this likely to be a problem with my line?
Any help gratefully appreciated!