What are some good free/open-source Help Desk software solutions?

August 28, 2006 10:23 AM

What are some good free/open-source Help Desk software solutions?

What are some good free/open-source Help Desk software solutions?
Bonus points for email ticket support and web interface.
What are some hurdles to watch out for while setting up a company with Help Desk software for the first time?

posted by thefreek to computers & internet (2 comments total)

See here and here.
posted by NoMich at 10:25 AM on August 28, 2006

Wow. I don't understand how I didn't find those when I searched. Sorry and thanks.
posted by thefreek at 10:27 AM on August 28, 2006