Elite Tech Support Needed. Where does what's left of this plugin live? This one is elusive....
First of all, system specs. Acer Laptop, WinXP SP2 fully up-to-date. Office 2003 Professional, also fully up to date.
Here's the problem: I have a "Documents To Go" [exactly like that] menu between "_Window" and "_Help" in Excel. [Where _X indicated the underlined Alt command for that menu.] It has the following sub-menu items "_Add to Documents To Go User" and "_Open Documents to Go". Clicking on the first is not possible, clicking on the second gives the standard Excel "file could not be found" error with various bullets suggesting you check the path, etc.
I do not now, nor have I ever had Documents To Go installed on THIS computer. I have, however, migrated my settings from a previous computer than did have DTG on it. As well as my entire My Documents Folder including office templates.
I would like to remove this menu item, which annoys me, although to be honest it causes no actual problems.
Here is what I have tried already:
-Excel templates for Sheet.xlt or Book.xlt (wiped)
-Normal.dot template (wiped, but I think it's irrelevant anyway)
-Registry: Examined all of the various Addins for any sign of DTG. None found.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins]
-Searched the entire registry for DVZ or Dataviz or any of the other related names. Found one reference in the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID key.
Backed it up and removed it, no noticeable effect.
-Cleared out the \XLSTART directory in
C:\Program Files\Microsoft Office\OFFICE11\XLSTART,
ditto \STARTUP ditto \ADDINS.
-For a different reason I uninstalled and reinstalled Excel, it's still there.
-Also tried the Automatic repair tool in Excel. Zero effect.
I'm considering installing the software and then just removing it again, but I'm concerned that could cause more problems. I'm confident of my registry editing skills, willing to open up files with a hex editor if that's what's required.
posted by bcwinters at 6:46 AM on February 22, 2006