Cheap bots done quick but for Facebook?

March 27, 2018 6:43 AM

I have legitimate need of a decent Facebook chatbot to help our prospective visitors get to the right office. I've built a twine game previously that does it, but I'd really prefer it as a chatbot on FB. What's the best way to do this? Are there trusted hosts like Twine and CBDQ or do you host it "on Facebook"? For free is the obvious caveat.
posted by Iteki to Computers & Internet (4 answers total)

Actually, I think that facebook has built in bots now for businesses. If you haven't explored what is already offered, you should check. I've had a lot of automated replies that get me what I need by messaging the facebook businesses.
posted by bbqturtle at 6:47 AM on March 27, 2018

Yup you can totally set up automated questions and answers for when people message you. It's very handy.
posted by DarlingBri at 10:16 AM on March 27, 2018

Two platforms I've looked at to build these are ManyChat and Chatfuel. I have no experience with either other than some basic research.
posted by willnot at 3:50 PM on March 27, 2018

Response by poster: I’ve gotten the answers too which have been very useful. I’ve not been able to differentiate which are hosted bots and which are FB faq responses though and was hoping to hear about which option manages more complicated if-then routing easily. Basically what people are calling AI these days (maddeningly).

Willnot, did your research unearth anything about those two that you’d like to share? Do they for example give you tokens to plug into the FB api or do you need to give them access to your fb passwords?
posted by Iteki at 10:18 PM on March 27, 2018