Magellan GPS Installation
December 13, 2005 12:38 AM Subscribe
Question about Magellan RoadMate 300--
Last February I purchased the Magellan RoadMate 300 (I'd never do that again). In July I sent it back to the manufacturer because it powered off-- wouldn't turn on at all. They "fixed" it and sent it back, without any documentation about what they "fixed." I still couldn't get it to turn on, so I sent it back. Again, they sent it back without any documentation. Last weekend I had to reinstall the maps. As I was loading the software it said something to the effect of "do you want to continue? This may contain something harmful to your computer?" So, I drove to Circuit City (where I purchased the product) and asked the tech guy-- he said "by all means press continue. It's just a legal Microsoft disclaimer."
So I installed the software (just like I had in February), and now the DVD player doesn't work-- Windows Media or InterVideo. Is this a complete coincidence or my fault for trusting the Circuit City guy?
Last February I purchased the Magellan RoadMate 300 (I'd never do that again). In July I sent it back to the manufacturer because it powered off-- wouldn't turn on at all. They "fixed" it and sent it back, without any documentation about what they "fixed." I still couldn't get it to turn on, so I sent it back. Again, they sent it back without any documentation. Last weekend I had to reinstall the maps. As I was loading the software it said something to the effect of "do you want to continue? This may contain something harmful to your computer?" So, I drove to Circuit City (where I purchased the product) and asked the tech guy-- he said "by all means press continue. It's just a legal Microsoft disclaimer."
So I installed the software (just like I had in February), and now the DVD player doesn't work-- Windows Media or InterVideo. Is this a complete coincidence or my fault for trusting the Circuit City guy?
Unrelated to the computer issue... I went through two Magellans before I gave up and got a Garmin. I would highly recommend those instead. Magellan not only makes horrible products, but their customer service is AWFUL.
posted by slim at 2:44 PM on December 13, 2005
posted by slim at 2:44 PM on December 13, 2005
Response by poster: agree 100% re the customer no-service!
posted by madmath at 4:37 PM on December 15, 2005
posted by madmath at 4:37 PM on December 15, 2005
This thread is closed to new comments.
Having said that, there's a very good chance that the software you installed did bork your dvd playing abilities. I've found that an XP computer's ability to play DVDs can be destroyed quite easily. Have you tried re-installing InterVideo?
posted by antifuse at 4:08 AM on December 13, 2005