Google Voice Voicemail Message Problems
August 4, 2014 9:27 AM Subscribe
I've been using a Google Voice number as my primary phone number for years now, and over the past few months, a problem has come up with its behavior on incoming calls which is making it seriously difficult to use.
The number sometimes randomly sends callers to an old voicemail message (but not actually to voicemail—it plays the message, then ends the call). The voicemail message is one that I recorded for a specific situation four years ago, and I deleted it from the voicemail message list in my settings shortly after that time, which means that it doesn't show up anywhere in the settings panel now.
This is happening enough that all the people who call me regularly are reporting that it has happened to them.
So, is there any way I can get this message truly deleted? Can the rerouting problem be fixed? What are my best options, since Google's customer service for anything beyond the simplest problems is a wall of silence?