S'cuse me, but you've got your FIOS in my analog.
May 12, 2014 7:12 PM Subscribe
When telephone companies replace copper analog phone lines with FIOS, what happens to what was supposed to be analog function?
posted by mcbeth to Technology (7 answers total) 4 users marked this as a favorite
I work for a company that sells captioned telephones for people with hearing loss. I assist customers with first time set-ups and I help them troubleshoot network and telephone line issues, and I just generally make things right so the customer's captioned telephone will show them the captions. Customers with hearing impairments generally get treated like shit by telephone companies -no singling any one out, it's true for all of them. When I have a strong gut feeling that a customer is being fed a line by a telephone company I do my very best to act on the customer's behalf to make sure the phone company tests the line and tells the truth about the results, repairs the line if they find trouble on it, whatever they have to do to make sure the phone line is clean and happy. We have a variety of different phone models - some models use internet/Ethernet/WiFi. Some of the models are analog and can only function optimally on copper analog or properly-filtered DSL lines. I've been working with a customer- one of very, very many who I think are being fed a line by their phone companies and am interested in understanding telephone lines better. That's the background.
Here's specifically what I'm wondering:
1. How are FIOS lines the same as copper analog lines and how are they different?
2. Is it true that there are two kinds of FIOS: "normal" and "digital"? What's the dif?
3. Let's say a person has a pacemaker that is monitored across analog telephone lines and the telephone company sneaks in an replaces that analog with "regular" FIOS. Will the pacemaker continued to be properly monitored over that FIOS line?
4. (optional) Why are so many telephone company customer service/tech employees such lying liars?
As determined as I am to assist my customers I'm not DEEPdeep into telephone network jargon ~ bonus points for easy-to-understand explanations.