Fix existing phone, or buy a new one?
March 30, 2014 2:14 PM Subscribe
My wife's Android phone is unreliable. Can it be fixed, or should we just buy a new one?
posted by alex1965 to Technology (7 answers total) 1 user marked this as a favorite
About two months ago, my wife switched her phone service from Verizon to Ting. At the same time, she upgraded to a smart phone. She likes to use a physical keyboard, so we bought a Samsung Galaxy Epic 4G (SPH-D700) off of eBay. It was brand-new, in the box (no visible scratches or scuffs – it really did look new). Unfortunately, the phone has been flakey and unreliable from the beginning.
It tends to lock-up for a few minutes to a few hours at a time. Sometimes it comes back to life spontaneously; sometimes you have to take the battery out. Aside from the lock-ups, it also exhibits other quirks, like refusing to pick up an incoming call.
It’s true that it does work fine most of the time, but it’s too unreliable to continue using. I would prefer to fix it – but if that’s not possible, I’ll buy another model phone that also has a physical keyboard.
Here’s the information about the current phone:
Model number: SPH-D700
Firmware version: 2.3.6
Baseband version: S:D700.0.5S.FC09
Kernel version: 188.8.131.52
Build number: GINGERBREAD.FC09
Hardware version: D700.0.5
The phone is not rooted. If it’s not too complicated and it might help, then I’d be willing to try rooting it – but I don’t want to expend a lot of time and effort.