Etiquette about audio recording meetings with customers using Evernote
January 31, 2014 3:01 PM Subscribe
How would you feel about having a meeting recorded, where you're discussing your business and the problems you'd like to solve? How would you feel being asked if I could record the meeting?
posted by infinitejones to Work & Money (23 answers total) 2 users marked this as a favorite
I'm just about to start a sales job with a software company where I'll be meeting with customers (businesses) before they buy, to discuss their current business problems and go over how our software helps solve those problems.
It would seem like a fantastic idea to record those meetings using Evernote, because I can then use the audio recording as the basis of an Evernote notebook with details of all interactions with the customer from that point on, and refer back to it in everything I do. Plus, I'd share the recording of the meeting with the customer, because that would enable them to hold me to what I've told them about the software. Obviously everything would be kept completely confidential, as in I wouldn't go around sharing one customer's recording with other customers.
Anyway, I'm not sure what reaction I'll get when I suggest this. I don't want to start the meeting off on the wrong foot before we've even started talking properly. How would the people of Metafilter feel about having a meeting of this nature recorded, or even about being asked?