router died, but why?
October 13, 2005 10:09 PM Subscribe
My router doesn't work anymore. It used to...
posted by shino-boy to computers & internet (12 answers total)
I have high-speed internet access (3Mbps) via Charter digital cable. For the past 2.25 years I've been using a D-Link 704P (wired) router to share the connection between my PC desktop (running win2k), my laptop (winXP) and sometimes my G5 & mini (running Tiger). Worked flawlessly.
About four weeks ago we had a series of power outages and the router power light wouldn't turn on anymore. Thinking I was all smart I determined that the power supply died (voltmeter) and ordered a new one. The router power light came back on, but then the internet connection was crap - the first page I clicked would half-ass load up and subsequent pages would fail and time out.
I thought perhaps the router really was dead so I bought another D-Link 704P because I liked the way it worked. As soon as I hooked it up it did the exact same thing - first page petered up, then all other pages timed out or errored with "can't find server". I poured over the D-Link website and tried every single troubleshooting tip listed and there weren't that many because these routers are pretty auto-magic. A call to D-Link's tier-2 support suggested that maybe the (new) 704P was defective.
It should be noted that if my DPX110 cable modem is plugged directly into any one of my computers I get the internet connection that I'm used to. But I want to share 'cause that's what I learned in kindergarten so the router has to work.
I returned the (new) D-Link 704P and bought a Netgear FR114P. Hooked it up and I'll be damned, it does the exact same thing as the 704Ps did. First page, then no more.
Today I: tested each and every Cat 5 patch cable, verified the dynamic IP settings in the FR114P, tried inputing my ISP's DNS severs into the router, double checked the network settings on each Windows box, did the whole ipconfig /release /renew thing, reset the cable modem - all to no avail.
Charter says if plugging the modem into the computer works it's not their problem.
Sigh. Could anyone maybe just point me in the right direction? Is it possible Charter can determine if you're using a router and crap it out so you have to use their own gear? What else could it be?