AT&T left its utility box unlocked and doorless--how do I contact them?
December 18, 2012 2:37 AM Subscribe
Need help finding contact information to discuss a utility box AT&T has on my easement. Looks like the last tech that was here forgot to put the door back on and lock it (padlock is locked on the ground). I couldn't get it back on myself because of a back injury. Now it is pouring rain and I've been searching for the right number to call for over an hour on their labyrinthine website. I would feel very bad if the neighborhood lost service due to this. :)
I have tried calling the main line and it is of no use, they don't know who to send me to. Does anyone else here have a box on their property? It was already there when I bought the house. What department should I ask for when I call them or is there a direct line for "box hosts" like me?
posted by dottiechang to home & garden (9 answers total)