Can we refill my refill, please?
November 20, 2012 7:02 AM Subscribe
Doctor's office can't seem to call in refills correctly. These are time-sensitive meds (benzos and anti-depressants) that we shouldn't run out of. Asking for a new nurse didn't change anything. Help?
My boyfriend had been taking bupropion and clonazepam, but has recently stopped use of the bupropion and is only using the clonazepam as needed. Normally, his mother will call the doctor's office for refills. Throughout the summer, she has been fighting with the nurse who does this. The nurse will forget to call it in, will claim she needs to seek approval from the doctor (for the 15th exact same refill in a row) or will call in the wrong quantity. Last month, she got a new nurse in hopes that she wouldn't be jerked around as much. When she went to pick up the most recent refill, where she asked only for the clonazepam, they had called in the bupropion!
What the heck is going on here? Are we getting jerked around by the doctor's office? Are they really that poorly run? What can we do in order to make refilling our RXs less stressful?
It's ridiculous that they're playing with him like this, especially with mood-altering drugs.