Any way to combat spam in Outlook Web App?
October 12, 2012 4:38 AM Subscribe
How can a regular low-privilege user of Outlook Web App stop the incoming flood of spam?
posted by gakiko to Computers & Internet (5 answers total) 1 user marked this as a favorite
An older relative is accessing their official email account through Outlook Web App. Said relative is a somewhat prominent public figure so the email is published all over the internet. Of course, this means they receive buttloads of spam - and they're not internet-savvy enough to deal with that.
The mail server probably has only the basic anti-spam filter installed, because the standard "penis/viagra/rolex" mails don't get through. Instead, the more sophisticated (and spellchecked) spam mails get through: well-written variants on Nigerian scams, offers for work, "admin" warnings to reset your password at a certain URL etc. The problem is that the relative is not always able to recognize spam for what it is (especially when they get mails about earning thousands in two weeks while some of their own family members are unemployed and struggling).
We've tried asking the mail server admins to improve the anti-spam filter, but they're refusing to do anything (it's a very bureaucratic institution and the relative is not high enough). We've tried setting up an alternative Gmail account for the relative and forwarding the messages using a mail rule in OWA, hoping that Gmail's filters will stop the spam - but as the emails are forwarded, Gmail regards them as more valuable than the usual direct emails, so it doesn't trash them. (Besides, the relative is still very active at their institution and wouldn't want to start using an unaffiliated email account.)
So far, our solution is for me to log into relative's email a couple of times a day and delete all the spam. This sort-of-works, but of course, I'd prefer not to have this kind of obligation.
Is there any way to somehow add "client-side" spam filtering in OWA? Any other ideas how to lessen the spam load?