"Your incabulator is leaking, sir, and we need to realign it."
September 14, 2012 3:10 PM Subscribe
Comcast just called me and says that something in my house is feeding noise back into their system, and that I need to schedule someone to come out and look around at everything. Is this legit?
posted by jquinby to Computers & Internet (13 answers total)
We have Comcast for internet, cable and phone service. Nothing has touched the wiring since the day the stuff was installed, but I just got a call from them saying that a service tech driving around detected leakage that was 'feeding back' into their system, and that "it could continue building up until it caused problems elsewhere. "
Nothing has changed in our cable setup inside since it was installed, and we've not noticed any change in any of our services, but they want me to commit to a service window for someone to show up and look around. It smells a little weird to me. I'm a little irritated at having to now set aside time for a problem which may or may not really exist.
Has anyone else dealt with one of these? A service manager is supposed to call me back to explain it a little better. This first guy was just the dispatcher/appointment-setter.