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Google Voice Pro?
July 31, 2012 10:13 AM   Subscribe

Is there a service like Google Voice (or a Google Voice addon) that can manage two existing phone lines, one of which is toll free, and which can display an existing number on caller ID for outgoing calls? I’m willing to pay.

My office is relocating, and I’m going to start working remotely in the next few weeks. I need to find a way to handle my two existing business phone lines. I’ve been given the option of forwarding them to another number, or porting them to another service.

One line is my “work” line with a local area code, and the other line is a toll-free number. I’d like to have some sort of Google-voice-like setup, with call forwarding, the ability to call out from another mobile or landline, email notification of calls, etc., but which also lets me independently select whether the “work” and “toll free” numbers ring to another phone or go to voicemail, and which has separate voicemail greetings and boxes for each number. I’d also like for my work number to show up on caller ID when I make calls out, rather than a Google Voice number.

IT support from my company is pretty much limited to porting or forwarding my existing numbers, and I need something reliable and with decent call quality (ideally, closer to landline than to VOIP)

If there’s a way to configure Google Voice to do this, or a Google voice addon that lets me manage two numbers from one interface and lets me have my existing“work” number displayed on caller ID when making outgoing calls, that would be great, or I’m open to other solutions (I don’t ever make outgoing calls on the toll free line)

I’m willing to pay for something that works up to about the cost of a business cell phone plan (say, up to $50-$60 month) although I’d prefer not to be locked into any long-term contracts.
posted by zombiedance to Technology (6 answers total) 4 users marked this as a favorite
 
ooma premium when paid by the year works out to $13 a month (plus the unit cost), though I'm not sure they do 800 numbers. I have two numbers with them, both ringing to the same location, and which displays the number of my choice of the numbers displays as primary number (call to set, not click to set, so I can't shift willy nilly).

memail me if you want a referral code for $50 off the main unit, they're currently running a promo.
posted by tilde at 10:30 AM on July 31, 2012


Not offer, looks, but that doesn't mean can't port: http://www.ooma.com/app/support/choosing-your-phone-number
posted by tilde at 10:35 AM on July 31, 2012


independently select whether the “work” and “toll free” numbers ring to another phone or go to voicemail, and which has separate voicemail greetings and boxes for each number

I believe Voice can do this. However, you may have to just have to let those lines call your Voice number, since it looks to be via contacts. The "About" videos aren't 100% clear on this.

I’d also like for my work number to show up on caller ID when I make calls out, rather than a Google Voice number

I don't think this is doable (either under your phone company contract or possibly even legally), but you might want to contact Google Voice customer support directly or check their user forums.
posted by zombieflanders at 10:47 AM on July 31, 2012


Here is a couple of options for what you are looking for:

grasshopper.com

ringcentral.com

phone.com
posted by dyno04 at 10:48 AM on July 31, 2012 [1 favorite]


Also, there is a build your own option from Twilio.
posted by dyno04 at 10:49 AM on July 31, 2012


voip.ms?
posted by ooklala at 11:37 PM on August 9, 2012


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