Is there anything I should know or do before I hire a company for hoarding cleanup?
Thanks to this
comment by salvia, I've identified a company that specializes in hoarding cleanup to tackle my small but 100% out-of-control apartment. I'd ideally like to be absent during the cleanup (largely due to my shame about the situation), but my contact seems open to detailed instructions about how I want things handled.
The company's estimate seemed high (comes out to ~$50/hour per guy if they use four guys?), but I have no experience in this area, and honestly, I feel like I'd almost pay any price just to have this taken care of. Of course I don't want to be a sucker, but I do feel comfortable that they will handle this sensitive work with more care than a run-of-the-mill cleaning company (or junk hauler), and part of me worries that if I negotiate down too hard, they won't treat what they find with as much care as I'd like. They are bonded and insured, for what it's worth, and recommended on hoardingcleanup.com.
Has anyone worked with a cleaning company in this kind of situation, and do you have any advice for me before I proceed? Is there anything I should look out for in the contract? Anything you later regret not giving a firm like this specific instructions about? (Among other things, there are certainly some "adult" items that they will discover, not to mention tax documents and family jewelry, but my instinct is just not to mention it because they must have seen such things before... right?)
Any guidance you provide would be greatly appreciated.