Help me get my blog back up!
July 7, 2012 12:51 PM Subscribe
Why did my blog disappear?
posted by peanut_mcgillicuty to computers & internet (10 answers total) 1 user marked this as a favorite
I maintain an anonymous personal finance blog (so hopefully you can help me without the specific URL) and six months ago I got hold of my domain name and set it up through DomainClub.com.
Yesterday I noticed that www.domainname.com and www.domainname.blogspot.com were both returning page not found errors. I checked the Blogger backend and the DNS records and nothing has changed - everything is *exactly* according to the instructions in Blogger for adding a custom domain. Blogger has no known issues with redirects right now. I did a live chat with Domain Club and they said that the A records and CNAME were all entered correctly (which, duh, it's been working for six months and I didn't change anything and nothing got hacked). They said there is nothing wrong on their end. After an hour of turning the redirect off and on in the Blogger dashboard, both pages started showing up again.
But today I started getting reader emails that my site is down. So I check, and sure enough - both URLs return page not found errors again.
When I delete the custom domain from the Blogger dashboard, domainname.blogspot.com shows up fine. When I add it back, both domainname.com and domainname.blogspot.com go back to returning page not found errors. So clearly, this is some sort of an error with the forwarding, right? And Domain Club would have responsibility for this, not Blogger? Their live chat is off for the weekend but I've sent them a message - I'm just wondering if there's anything else *I* can do right now. Most of my traffic comes in on the weekend, so this sucks.
I'm relatively new to this whole managing domain things, so what should my next steps be?