I need help restoring an iPhone backup.
April 10, 2012 7:01 PM Subscribe
I need help restoring an old iPhone backup to a new phone.
posted by Pruitt-Igoe to Computers & Internet (8 answers total) 2 users marked this as a favorite
Today a friend took her iPhone 3GS in to get the battery replaced, and ended up walking out with a completely new phone. I wanted to help her restore the settings/data from the old phone but it's proving to be a challenge.
Before she went to the Apple Store, she did a full backup of the old phone. When I first plugged in the new phone, iTunes indicated that the iOS version of the phone didn't match the backup, so I had to first setup the phone as a new device, and then I could restore from backup.
Setting the phone up as a new device worked fine, but now when I right-click on it and try to restore the old backup, all I see is a backup made just minutes ago. What did I do wrong? Should I not have named the new phone the same as the old phone?
I found the old backup in C:\Users\Amanda\AppData\Roaming\Apple Computer\MobileSync\Backup and it even shows up in iTunes under Edit|Preferences|Devices. There are two "Amanda's iPhone" backups listed there. What do I need to do to restore to the earlier backup and not the later one? "Restore" the device to a factory state and then restore the first backup? Rename one of the folders in MobileSync\Backup? I don't want to screw this up more than I already have!