Confusion over eBay selling
March 30, 2012 8:41 AM Subscribe
Help me not get scammed on Ebay, please? I did some Spring cleaning and put a bunch of things on eBay. Everything was sold and delivered without a problem, except for one item that someone's claiming was already opened and probably used.
posted by plaintiff6r to Computers & Internet (15 answers total) 2 users marked this as a favorite
The item is antivirus software. I never opened it, and it was purchased directly from a physical store like Office Depot. Before sending the package, I took a picture of the box, which shows its new condition and obvious seal. I do this with everything I sell (usually clothing), just in case, but I'm not sure it'll help.
I just got a message saying the seal was cut open. He implies that it's likely the product is already activated, and that he'll be asking for a refund or exchange shortly. Unless a postal worker decided to screw him over, this isn't possible. What's worse is that he paid very little for this software, so if he's lying, he's lying over $12.
Obviously, I won't be selling software on eBay again. But how am I supposed to respond to this? This may be paranoid, but I feel like he's testing me. There was no reason to send me an email before trying to install the software.