My Vista laptop isn't successfully restoring itself to factory condition.
I have a several years old HP Pavilion DV7-1133cl laptop that came with 64-bit Vista Home Premium pre-installed. It had been running agonizingly slowly for a long time, but I put up with it. The real problem started after Santa brought me a new external hard drive.
I didn't run any of the setup files that came pre-installed on it. I just connected it to a USB 2.0 port. As best I can tell, it didn't try to install any drivers. I was able to back up some stuff onto it. But the transfer rate would be OK on some jobs and very slow on others. Then Windows started having issues. Then the only way I could boot up was to press F8 on startup and choose "Last Known Good Configuration". So I decided to bite the bullet and start from scratch.
The computer did not come with a restore disc. So I used the method of pressing the F11 key on startup to access the Recovery Manager - which is supposed to restore the system to its original factory condition from a recovery partition on the hard drive. After 10 minutes or so, it said that the recovery was successful and told me to restart.
Upon restarting, there's a black-and-white sceen that says "Windows is loading files". A progress bar at the bottom of the screen completes. Then there's a color screen that says "Microsoft Corporation" with traveling green bars. Then there's a DOS-looking black-and-white window that says "X:\windows\system32 \cmd.exe - startnet.cmd" in the title bar. After several seconds of "please wait", it says "the command completed successfully" and instantly goes to an HP Software Installation screen that says "Software is being installed. When complete, your system may automatically restart. Please do not turn off your computer during this process." Then the progress bar stalls about 2/3 of the way through.
someone said they were able to fix this by changing something in msconfig. But I have found no way to do what they're describing. Now when I press F8 on startup, it doesn't matter which choice I make. The computer crashes dead after a short period.
I'm awaiting delivery of a system recovery CD I purchased on eBay, but I'm not optimistic it will help. Since the computer is out-of-warranty, HP will only talk to me if I pay them for the privilege - and I doubt it would be worth the money.
So my questions are:
1. Is there any way for me to perform the fix described at that link?
2. Would a local computer repair shop be able to install Windows 7 over this mess if I bought a copy from them?