Need help troubleshooting slow internet
December 14, 2011 6:13 PM Subscribe
My internet connection suddenly slowed way down. I've tried all the usual things, but I need some expert advice.
posted by nickhb to Computers & Internet (10 answers total) 1 user marked this as a favorite
Here are the facts:
-I'm running a Windows 7 desktop with a USB wireless connection
-My internet connection slowed down significantly in the last month, speedtest.net consistently reports download speeds in the range ofof 0.5 Mps, but the upload speeds are around 3 Mps.
-No other computer on my home network has this problem.
-The problem remains if I connect via VPN
-The problem remains if I reboot my computer
-I have rebooted the wireless router and modem to no effect.
-Preliminary virus scans with Spybot Search&Destroy and Microsoft security essentials have shown no infections.
I'm not very well educated in networking, so I need some help