What do you mean? This stuff doesn't ship itself?
June 2, 2011 9:05 AM Subscribe
Opening an online store shipping physical products. You've been there, done that. What tips, tricks, and advice have you learned about handling the actual order/shipping workflow that you wish you knew starting out?
posted by webhund to work & money (7 answers total) 18 users marked this as a favorite
We're getting ready to (finally) launch an online store in the next few weeks. We've got a brick and mortar store selling the same products, but haven't done online shipping/order fulfillment before. Everything is shipped from our in-house inventory - no third-party fulfillment houses. We'll be packaging/addressing it in-house as well. After considerable thought and analysis we've decided to ship using USPS only (no UPS/FEDEX) for a variety of reasons having to do with the nature of our product.
What I'm most interested in are things that you've learned, didn't-consider-but-wish-you-had, ways to make things go smoother, and other such things relating to the handling, packaging, shipping of orders. The behind-the-scenes back-room sorts of things that relate to getting the order out the door ASAP.