Oh where, oh where have my emails gone?
January 24, 2011 1:54 PM Subscribe
Why are emails sent from Exchange 2003 intermittently failing to be received at their destination with no error message? Could this have something to do with signatures added in Outlook?
posted by talkingmuffin to computers & internet (13 answers total) 1 user marked this as a favorite
I run the computer systems for a small non-profit and ever since New Years I've been having hair pulling problems with some emails not being delivered to their recipients. I'm pretty sure that things are good on my side of the equation. Message tracking in Exchange tells me that emails have been relayed to the mail server I use as a smarthost.
The wrinkle in the problem is that it seems to be related to the signature that Outlook adds to the end of the message. Often emails sent to the same address without any sig. will make it through just fine even though they simply disappeared before.
The issue is not consistent. Emails from my account will go through just fine while similar messages sent from another account will vanish.
Any tips on how to definitively determine what is causing the problem and how to guarantee that emails are not being filtered out somewhere along the way?