Is SRM Dead?
November 17, 2010 6:53 PM Subscribe
I have a small business and was looking at a new social relationship management website. In the comment box, somebody said the whole SRM concept is dead and has been for months.
I thought companies monitoring key influencers, complainers, etc. was what the most innovative companies were still doing? Is SRM dead?
I thought companies monitoring key influencers, complainers, etc. was what the most innovative companies were still doing? Is SRM dead?
I'll second that "not dead yet" comment. If anything it's getting to be more important?
posted by Blake at 4:07 AM on November 18, 2010
posted by Blake at 4:07 AM on November 18, 2010
I'd agree.
posted by elle.jeezy at 12:52 PM on November 18, 2010
posted by elle.jeezy at 12:52 PM on November 18, 2010
This thread is closed to new comments.
Seriously: not dead.
I'm not really sure what to say beyond that. Did you want links to metrics, case studies, best practice or anything else that would substantiate that position?
posted by DarlingBri at 3:44 AM on November 18, 2010