Be it resolved that Dell is still awful?
September 14, 2010 4:49 PM Subscribe
It's time for a new laptop. I have always had, and loved, Toshibas, and have put them out to pasture due to general age and crotchety behaviour rather than total meltdown. I was all ready to buy my new one (this guy
) when I noticed this Dell
with broadly similar specs, same price and a better processor. The main difference is Intel Core i3 versus i5.
However, everyone I know with a Dell has had hideous experiences with them, and I know from trying to fix my parents' various Dells that they like to make it impossible for you to self-help. With Toshiba's I've always received the actual disks for the OS, etc, so if I needed to reformat or change something I could. I've never experienced Toshiba's customer service because I've never had to, but my experiences with Dell were awful (although dated). Is my poor opinion of Dell outdated, or should I stick with the brand that has always done right by me in the past. (specific comments about why either model is a very good/poor idea are also welcome)