How long will it take Apple to fix a fan problem on a MBP?
January 16, 2010 11:28 PM Subscribe
How will Apple fix this problem with my laptop's fan (possibly logic board and/or hard drive), and how long will it take?
posted by autoclavicle to Computers & Internet (5 answers total)
13.3" MacBook Pro, 2.53 GHz Intel Core 2 Duo, purchased new in October 2009 from an Apple Store in the US.
I noticed the other day iStat Pro was showing my MacBook Pro's fan speed to be 0rpm. The fan wasn't appearing to run in other programs. It wasn't working even after resetting the PRAM, either.
I checked out the situation in the Apple Hardware Test, and got this error: 4MOT/1/40000002: Exhaust-0
Googling shows this to be a fan problem like I figured, however, some forums have posters saying that the logic board (and even the hard drive) should also be replaced. It's under warranty so it's no skin off my nose financially, but the semester started last week and I need a working computer for school.
I'm bringing it into the Apple Store tomorrow. What exactly will they want to replace? How long is this going to take?