My cousin's Facebook account was compromised and some person or bot is sending spam to his Facebook friend list. He canceled his Facebook account a month ago, but spam keeps arriving in my email box -- as if my cousin is still a Facebook member. The spam seems to be arriving from a legitimate Facebook domain.
To make it worse, he is a young man just starting college and these spams are going out in his name. Not good for his social life. I'm trying to help him. He is distressed by this. Canceling the Facebook account didn't stop the problem.
Is there anything that can be done???
Here is an example of the spam. (For confidentiality, I changed my cousin's name and my own Facebook id number.)
---------- Forwarded message ----------
From: Facebook (firstname.lastname@example.org)
Date: Thu, Sep 11, 2008 at 3:58 PM
Subject: FIRSTNAME LASTNAME wrote on your Wall...
To: FIRSTHAME LASTNAME
FIRSTNAME wrote on your Wall:
"You have a new crush! check it out go here
yourcrushisreal . com (remove the spaces)"
To see your Wall or to write on FIRSTNAMES's Wall, follow the link below:
The Facebook Team
Want to control which emails you receive from Facebook? Go to:
http://www.facebook.com/editaccount.php?notifications&md=etc... (I truncated this)
The Facebook Security Page
has the following info:
"It is possible that malicious software was downloaded to your friend's computer or that their login information was phished in an attempt to send spam from their profile. We would like to investigate this issue further, but unfortunately, we cannot release information regarding a user’s account to anyone but the account holder. Please tell your friend to visit the Facebook Help Center and contact us."
The "contact us" link does not work and I don't see any way to contact Facebook.