Why Is It So Hard To Contact Facebook FFS?!
August 28, 2012 6:26 AM Subscribe
Someone has set up a Facebook account using my work email address. This person has the same first name as me, but a different last name. I am now receiving messages from Facebook meant for her. I have no idea how to contact this person about this, nor have I been able to find a way to contact Facebook about this. Help!
posted by thereemix to Technology (12 answers total)
I've gone through the "help" section in Facebook and there's nothing there that seems to address this situation - it's not an "impostor" account or a hacked account, so the links to report those don't apply...it honestly just looks like this person mistyped their email address and coincidentally happened upon mine. I can't find a way to submit a report to Facebook about this problem - they don't even have a generic "contact us" email, as far as I can tell. Any ideas?
I have tried to contact the person making an educated guess as to what her actual email address is based on her name as it shows up in the emails I am getting for her from Facebook, but to no avail - I got a bounce back.
I could always just ignore the emails/set up a filter that automatically deletes them, but if there is a way for me to rectify this somehow (I'm sure this person would prefer that I didn't get random emails meant for her), I'd prefer that.
Thanks as always in advance, hive mind.