Looking for a "difficult conversations" workshop
March 12, 2018 12:24 PM   Subscribe

I'm looking for a workshop my company can use to give people skills to talk about difficult subjects. I did a shallow dive into "crucial conversations" years ago and would like recommendations for something similar, but vetted from a diversity, inclusion, and progressive standpoint.

The program should cover how to mediate conversations with disagreement, how to respond to offensive (or potentially offensive) statements, how to not hide behind a veneer of "midwest nice" but actually have the conversations with people about issues. I also want to have a focus on how emotional labor plays into conversational dynamics and keeping people calm.

My hope is that this program might offer coaching certification so employees can become workshop leaders.

The target audience for this workshop would be leaders of Business Inclusion Groups (the women's group, the pride group, the young professionals group, etc.) the members of the diversity and inclusion team, the intranet administrators, and also other interested people.

If you've attended or heard of a workshop like this, please let me know. Or, if you know a book or author or topic series that would fit, I'd love to hear that, too!
posted by rebent to Work & Money (3 answers total) 9 users marked this as a favorite
Milagros Phillips is a facilitator that also has the book 8 Essentials to a Race Conversation which provides a roadmap.

Coaching certification is something else, and a substantial commitment.
posted by childofTethys at 1:28 PM on March 12, 2018

I've taught workshops all over the world for the last 20 years based on Difficult Conversations. I'm also an expert on gender and negotiation. I don't certify other workshop leaders, but I'd love to talk to you more about what you're looking for! Here's my website.
posted by equipoise at 4:41 PM on March 12, 2018 [1 favorite]

I highly recommend Authentic Conversations, as well as a related book by the same author, Conscious Business. Both have made me a better manager and coworker.

Radical Candor is also great, though it's more focused on 1:1 manager:report feedback. It definitely addresses "how not to hide behind a veneer of 'midwest nice,'" though. There's a blog, a book, and a podcast. They also do workshops/presentations, I attended one at my company and it was entertaining and practical.
posted by rhiannonstone at 7:31 PM on March 12, 2018

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