Who should be contacted about bad nursing-home operators?
January 22, 2018 1:31 PM Subscribe
Asking for a friend: family-run nursing home that had been providing excellent care has been taken over by a company that immediately started laying off people with seniority, cutting staffing, etc. There are still good people working there, but things are deteriorating weekly. Can't complain to the company, because the people running the place won't provide contact information; where would be the most productive place to apply pressure: state rep? US rep? senator? some board/committee/institution that supervises nursing homes? This is in Massachusetts, if that makes a difference.