Are you kidding me Apple?
June 7, 2010 10:35 AM Subscribe
Just got a new Apple laptop and now my iPhone cable doesn't work. Is this for real?
So I got a new MacBook Pro and my iPhone wouldn't sync. After some reading on the Apple support forums I try an "official" Apple USB iPhone/iPod cable and it worked fine.
The non-Apple cable worked fine with my old MBP and still charges my iPhone but I can not sync the iPhone with it. I get either a "...disk not found..." error or it just never syncs. So the question is did my cheap non-Apple cable break or has Apple changed something so it won't work? Or you know, something else.
So I got a new MacBook Pro and my iPhone wouldn't sync. After some reading on the Apple support forums I try an "official" Apple USB iPhone/iPod cable and it worked fine.
The non-Apple cable worked fine with my old MBP and still charges my iPhone but I can not sync the iPhone with it. I get either a "...disk not found..." error or it just never syncs. So the question is did my cheap non-Apple cable break or has Apple changed something so it won't work? Or you know, something else.
The fastest way to find out is to use the old cable with your iPhone on another computer.
posted by meowzilla at 10:50 AM on June 7, 2010
posted by meowzilla at 10:50 AM on June 7, 2010
Response by poster: If I have an account on another Apple machine can i safely sync my iPhone to that machine without running the risk of loosing all my data? If so I'll do that and test to see if is a broken cable.
Also just for completeness I have the new (mid-2010, Core i5/i7) Macbook Pro.
posted by bytewrite at 10:56 AM on June 7, 2010
Also just for completeness I have the new (mid-2010, Core i5/i7) Macbook Pro.
posted by bytewrite at 10:56 AM on June 7, 2010
There's also the possibility the USB chipset on the new Macbooks is more sensitive/touchy/finicky and the cable you're using is out of spec in some way, etc. And so it may be more of a "new laptop models" thing than anything specific to the new MBPs.
posted by Rendus at 11:10 AM on June 7, 2010 [2 favorites]
posted by Rendus at 11:10 AM on June 7, 2010 [2 favorites]
Best answer: If you just need to test if it works, do a backup instead of syncing (right click on the iPhone in the left pane). Syncing has a non-zero chance of clearing out things on your phone, backing up by comparison is much safer.
posted by meowzilla at 11:28 AM on June 7, 2010
posted by meowzilla at 11:28 AM on June 7, 2010
Response by poster: So I did as Meowzilla suggested. Plugged the old cable into an iMac and made a backup of the iPhone with no problem. So I suppose it may be something that along the lines that Rendus suggested. I do not like this.
posted by bytewrite at 12:26 PM on June 7, 2010
posted by bytewrite at 12:26 PM on June 7, 2010
They definitely pull this kind of thing. I have an old iPod FireWire-to-mains adapter and an iPod FireWire cable that plugs into my iPhone, but the iPhone refuses to charge from it. By which I mean it pops up a message saying that the charger is not compatible.
posted by galaksit at 2:14 PM on June 7, 2010
posted by galaksit at 2:14 PM on June 7, 2010
Download & reinstall iTunes: http://www.apple.com/itunes/ , it contains the iPhone driver. This is after you've already run software update.
posted by TimeDoctor at 1:15 AM on June 8, 2010
posted by TimeDoctor at 1:15 AM on June 8, 2010
It's probably the cable itself. I've used (Apple) cables interchangeably b/t original/3G/3GS iphones on a variety of Macs.
(iPhones use a different connector than the old iPods, so you can't normally swap between those.)
posted by ChurchHatesTucker at 3:28 PM on June 8, 2010
(iPhones use a different connector than the old iPods, so you can't normally swap between those.)
posted by ChurchHatesTucker at 3:28 PM on June 8, 2010
This thread is closed to new comments.
So your cable probably broke or flaked out.
posted by Rendus at 10:42 AM on June 7, 2010