apple divices willfully ignoring each other!

August 29, 2009 7:25 PM

itunes refuses to see my ipod- again! I've got a 1st-gen ipod touch, a macbook, and the latest version of itunes- but the three won't play nice...

This happened to me a few weeks ago, I reset the ipod, completely deleted and reinstalled the latest version of itunes (including that all those tricky 'mobile device library' bits that are hard to find) and it synched. once. now itunes is ignoring my ipod again. can you help me fix it for good this time?

posted by genmonster to Computers & Internet (9 answers total)

Response by poster: I know this question gets asked all the time in many permutations, but this is driving me up the wall. please help?
posted by genmonster at 7:27 PM on August 29, 2009

Just checking: Are you disconnecting the Pod safely?
posted by artdrectr at 7:33 PM on August 29, 2009

DTMFA
Get Songbird and install the iPod Device Support add-on. Enjoy.

I use it to manage my iPod as well as to easily, with no grief, add stuff to friends iPods.
posted by geekyguy at 7:48 PM on August 29, 2009

I had this, but only briefly once or twice. If the iPod wasn't recognised, I'd just yank the cable out, and try again. Failing that, I'd reboot and repeat.

I'm all fine now though, so my problem may not have been the same as yours, even though the symptoms are similar.
posted by djgh at 9:22 PM on August 29, 2009

Standard mac troubleshooting - have you tried creating a new user and tested the iPod connection?

Also, try restoring your iTouch to factory, I'd even go as far as putting it in DFU (recovery) mode and restoring a current firmware.
posted by wongcorgi at 9:36 PM on August 29, 2009

If I have itunes open when I connect my ipod, it won't recognize it. iPod says it's connected but nothing shows up in iTunes. Once I close the re-open itunes, all is well. I've finally got in the habit of closing iTunes before I connect the iPod. Maybe not your issue, and certainly not a fix, but possibly a temporary solution.
-iBook G4
-6th Generation iPod
-not latest version of itunes
posted by Epsilon-minus semi moron at 9:38 PM on August 29, 2009

Try simply connecting it to another USB port.
posted by glenno86 at 6:01 AM on August 30, 2009

My 1st gen iPod Touch often isn't recognized by iTunes when I connect it, but if I just unplug it and plug it in again, it all works fine. Shrug.
posted by Casuistry at 8:52 AM on August 30, 2009

remove any CDs from drives.
posted by spacefire at 3:32 PM on August 30, 2009