Possibly Illegal Tupperware Spam
August 25, 2009 8:39 AM   Subscribe

I have a name and contact info for the individual who's been spamming me. What can I do to report him/get rid of him/make his life difficult? Details inside.

I've been getting Tupperware spam for a while now. The email has no unsubscribe link (does that technically make it illegal spam?) so I hit reply and wrote "please unsubscribe me from this list." I was surprised when I not only got a response, but a fairly self-incriminating one at that (full text is below). I could just send it to the spam folder (I'm using gmail), but the audacity of this guy is really getting under my skin. Any suggestions on who/what I can report him to?

from Gregg Kits
to Axxxxxxx Lxxxxxx

Sorry I cant delete or not send email to anyone on the list.

From: Axxxxxxx Lxxxxxx
To: Gregg Kits

I don't want to delete the email - it's spam and I want to be removed from the list.

On Mon, Aug 24, 2009 at 9:50 PM, Gregg Kits wrote:

I purchased a list from a company and cant pick and choose who I send to it’s the whole list. Just delete my email.


From: Axxxxxxx Lxxxxxx
To: Gregg Kits
Subject: Re: Get It All Set & Super Summer Saving!

please remove me from this mailing list


posted by theseampsgoto11 to Computers & Internet (11 answers total) 2 users marked this as a favorite
 
please to enjoy the CAN SPAM act.
posted by Mach5 at 8:44 AM on August 25, 2009


Your first step is your state's attorney general office. They usually have a way to report spammers, and the fact that you actually have so much contact information for this guy is a major plus for you.
posted by EmpressCallipygos at 8:54 AM on August 25, 2009


You could also complain to Tupperware about him, assuming his spamming attempts are not representative of the company as a whole.
posted by burnmp3s at 9:01 AM on August 25, 2009


What you need to do is report the spam (with full headers) to spamcop or spamhaus. That way those of us using blacklists will not get his stuff. Im sure your ISP uses blacklists too, so the sooner you report him the better.

Any personal vendetta crap will only open you to liability and really, it will do nothing to stop spam.
posted by damn dirty ape at 9:04 AM on August 25, 2009 [1 favorite]


Any spammer who replies to you personally is an amateur.

He's probably some poor schlub who got suckered in to a Tupperware MLM scam, and he doesn't realize he may be violating several anti-spam laws (some states have more specific laws than CAN SPAM)

Recommed you figured out exactly which laws he's violating, and then either:

A. Explain this to him in a polite email and give him a chance to stop

or

B. Go for the jugular
posted by qxntpqbbbqxl at 9:57 AM on August 25, 2009 [1 favorite]


Contact his e-mail provider. If you need help tracking them down, you can send me the full headers of one of his messages in private mail, and I can help you out.
posted by jferg at 11:09 AM on August 25, 2009


I would just setup a filter and redirect those mails to trash. The amount of time you spent on writing this question and the head wreaking you went though, setting up filter would have taken less than 30 seconds, unless you want to beat the heck out of this person using the power of law.
posted by zaxour at 10:36 PM on August 25, 2009


Well it did take me a little time to figure out what was going on with this lady.

she went onto Tupperware.com and I dont know may have looked may have placed an order.... I dont know but I am her local Tupperware Consultant.

she signed up for monthly emails from Tupperware.Com NOT me... although I am her local rep.

she has been emailing me telling me to stop and delete her...

1. I do not have her email address in my list of customers.
2. When a customer goes onto Tupperware.com and signs up for emails... if they want to stop them all they have to do is hit remove me...
3. Consultants can not delete anything from the corporate site, only that customer can.
4. It would be even more simple if she just added tupperware.com to her spam filter.
5. I even when ahead and called Tupperware and they also verified only the customer can do it from an original email and click the link and enter there email address and hit remove.

I am sorry for not being able to help this lady but she really needs to build a bridge and get over it... its not a life or death situation.... its an email she signed up for.

emails coming from me would be from and my site is
posted by GreggKits at 12:11 PM on November 8, 2009


Mr. Kits:

Are you CERTAIN there is a "remove me" on your emails that is in the text, as opposed to being a part of an image file? Lots of people's email programs are set to block image files, and if you send out an email that is one big image file -- including the removal instructions -- people simply won't see it. (A column about this problem can be found here.)

Incidentally: do you say of ALL potential unhappy customers that they should "build a bridge and get over it"? I have to say, that if this is the attitude you take towards someone having a problem with the company you represent, that that's going to cause me to think twice about doing business with you myself.
posted by EmpressCallipygos at 2:19 PM on November 8, 2009


Honestly what would you like me to do, the lady signed up on Tupperware.com for emails, this has nothing to do with me, I just happen to be a consultant for the company. I have told her many times to contact Tupperware and ask them what to do, As a consultant I can not remove someone who signed up for email on the corporate site.

Every email that comes from Tupperware.com has a remove me link, Its not my problem the lady does not know what email address she used, and I have no idea also, she must have an old email forward to her new email.

So again what do you want me to do? Im not sending the emails, I have no control over emails sent by corporate, Consultants can not delete an email address corporate sends, and even if we could the lady does not know what email she signed up with.

I have thousands of customers over the past 5 years and I have never had anyone complain about anything. And thank you MetaFilter and everyone, I have gotten hundreds of new customers who saw this childish complaint, just remember if you place an order on my site and sign up for automatic sale emails, remember your email address if you want to stop getting them.

Thanks again everyone for the support, and if you need anything feel free to contact me. Looking for someone local let me know I have consultants under me all over the country!
posted by GreggKits at 7:25 AM on June 18, 2010


....Hmmm.

More abrasiveness, and (counting from November to June) seven months' lag between responses.

No thanks. Besides, Gladware's cheaper anyway.
posted by EmpressCallipygos at 5:06 PM on June 18, 2010


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