iPod/iTunes freezing on song transfer
May 5, 2009 6:32 PM Subscribe
Newish iPod freezing during transfer from computer. Also HDScan not appearing in the diagnostics. Anything (additional) I should try before taking advantage of the service plan?
I got my girlfriend a 120GB Ipod Classic for her birthday 2 months ago. She's just acquired an external hard drive to use for her itunes library, and in the process of transferring the 80 GB (or so) library from the external drive to her iPod, there was a couple freezes that basically locked up itunes until a hard reset (or as we discovered, unplugging the ipod). The transfer would be going at a pretty normal clip, slow down drastically, and eventually stick on one file.
My first thought was that this was a problem with trying to automatically sync a Firewire external HD with the USB ipod. We reconfigured iTunes to use a 'test library' located on the internal HD with the same results. Also we tried just copying the offending song- that is, what it was transferring when it froze. The song transferred fine on a fresh drive.
Googling the problem came up with a check you can try with the iPod's built in config program, we tried that, but under I/O setup or whatever it is, there's supposed to be 4 options, including HDScan. It's not there, and there's only 2 options to try. Poking around, there seems to be no other option to scan the drive. Running OSX's Disk Utility on both the iPod drive and the internal HD Verify'ed both drives.
Alright so, just to rule out the computer, internal HD, and any corrupt mp3 files, we plugged in my iPhone and synced with her computer. The transfer went fine, not stopping where (in the library) previous transfers halted, and transferring just fine 2 of the songs that it got stuck on during previous attempts.
So, I'm thinking it's a glitch on the iPod's drive, a bad sector or something. I have the extended warranty from Best Buy, cause shit happens, so aside from having to explain all of this again, we should be good. Is there anything else I should try before giving in? Thanks!
I got my girlfriend a 120GB Ipod Classic for her birthday 2 months ago. She's just acquired an external hard drive to use for her itunes library, and in the process of transferring the 80 GB (or so) library from the external drive to her iPod, there was a couple freezes that basically locked up itunes until a hard reset (or as we discovered, unplugging the ipod). The transfer would be going at a pretty normal clip, slow down drastically, and eventually stick on one file.
My first thought was that this was a problem with trying to automatically sync a Firewire external HD with the USB ipod. We reconfigured iTunes to use a 'test library' located on the internal HD with the same results. Also we tried just copying the offending song- that is, what it was transferring when it froze. The song transferred fine on a fresh drive.
Googling the problem came up with a check you can try with the iPod's built in config program, we tried that, but under I/O setup or whatever it is, there's supposed to be 4 options, including HDScan. It's not there, and there's only 2 options to try. Poking around, there seems to be no other option to scan the drive. Running OSX's Disk Utility on both the iPod drive and the internal HD Verify'ed both drives.
Alright so, just to rule out the computer, internal HD, and any corrupt mp3 files, we plugged in my iPhone and synced with her computer. The transfer went fine, not stopping where (in the library) previous transfers halted, and transferring just fine 2 of the songs that it got stuck on during previous attempts.
So, I'm thinking it's a glitch on the iPod's drive, a bad sector or something. I have the extended warranty from Best Buy, cause shit happens, so aside from having to explain all of this again, we should be good. Is there anything else I should try before giving in? Thanks!
if you are syncing it over usb try plugging it into the usb ports on the back of your computer as opposed to the front (saying its a desktop) as those get more power. I had this problem until I switched the plug to the back.
posted by zennoshinjou at 5:17 AM on May 6, 2009
posted by zennoshinjou at 5:17 AM on May 6, 2009
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posted by wabbittwax at 7:03 PM on May 5, 2009